Terms and Conditions

📋 Terms and Conditions Website: https://rajvis-34355.store.shoopy.in/
Contact: 8652111720
Effective Date: [Current Date]

🤝 Agreement

By using our services at Rajvis Business Services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before engaging our services.

📄 Document Requirements

Complete Documentation Mandatory:

Work will commence only after receiving ALL required documents
Incomplete applications will not be processed
Client responsible for providing accurate and complete information
Any missing document will halt the entire process

Document Submission Process:

All documents must be submitted online via Email or WhatsApp
Physical document submission not accepted initially
Clear, readable scanned copies or photographs required
Original documents may be requested for verification if needed

Document Standards:

High-quality scans or clear photographs only
All text must be clearly visible and readable
Documents should be in acceptable formats (PDF, JPG, PNG)
Blurred or unclear documents will be rejected

📱 Communication Protocol

Online Communication Only:

All documents sent via Email or WhatsApp (8652111720)
No physical visits required for document submission
Digital communication preferred for faster processing
All communications recorded for reference

Response Requirements:

Client must respond to queries within 24 hours
Delayed responses may cause processing delays
Important updates sent via WhatsApp and Email
Client responsible for checking messages regularly

🔐 OTP and Verification

Timely OTP Submission:

OTP must be provided immediately when requested during application
Applications requiring OTP verification cannot proceed without it
Client must be available during application submission time
Multiple OTP failures may require restarting the process

Verification Process:

Phone number verification mandatory
Email verification required for all communications
Aadhaar OTP may be required for certain registrations
Bank account verification for specific services

⚠️ Application Processing Rules

Zero Tolerance for Pending Documents:

NO application will be filed with pending documents
ALL required documents must be submitted before processing
Incomplete applications will be kept on hold indefinitely
Processing starts only after 100% document completion

Quality Check:

All documents verified before application submission
Any discrepancy will halt the process immediately
Client must resolve all document issues before proceeding
No exceptions for urgent cases with incomplete documentation

💰 Payment Terms

Same Day Payment Policy:

Payment must be made on the SAME DAY certificate is issued
No credit period or delayed payment accepted
Certificate delivery linked to immediate payment
Payment confirmation required before final document handover

Payment Methods:

Cash, UPI, Bank Transfer, or Online Payment
Payment receipt provided immediately
No partial payments accepted
Full service charges due upon certificate issuance

Payment Timeline:

Certificate issued = Payment due immediately
Maximum grace period: Same working day
Weekend certificates: Payment by next working day
No exceptions to same-day payment rule

📋 Service Delivery Terms

Processing Timeline:

Timeline starts only after complete documentation
Government processing time not included in our timeline
Delays due to incomplete documents not our responsibility
Client informed of any government-related delays

Service Scope:

Services limited to what is explicitly agreed upon
Additional services require separate agreement
Changes in scope may affect timeline and cost
All services subject to government approval

🛡️ Client Responsibilities

Document Accuracy:

Client responsible for accuracy of all submitted documents
False or incorrect information may lead to rejection
Client liable for any legal issues arising from false documents
Rajvis not responsible for client-provided incorrect information

Timely Cooperation:

Respond to queries within specified timeframes
Provide additional documents when requested
Be available for OTP and verification processes
Inform about any changes in contact details immediately

Compliance:

Follow all government regulations and requirements
Provide genuine documents only
Cooperate with verification processes
Maintain confidentiality of sensitive information

⚖️ Rajvis Responsibilities

Service Delivery:

Process applications as per government guidelines
Provide regular updates on application status
Ensure proper documentation and filing
Deliver certificates upon successful approval

Professional Standards:

Maintain confidentiality of client information
Provide expert guidance throughout the process
Follow ethical business practices
Ensure compliance with all applicable laws

🚫 Limitations and Exclusions

Not Responsible For:

Government delays or rejections
Changes in government policies or fees
Client's failure to provide correct information
Technical issues with government portals

Service Limitations:

Cannot guarantee specific processing times
Cannot influence government decisions
Cannot process applications with incomplete documents
Cannot provide services for illegal activities

🔄 Modification and Cancellation

Service Modifications:

Changes in service scope require written agreement
Additional charges may apply for modifications
Timeline may be affected by changes
Client consent required for any modifications

Cancellation Policy:

Client can cancel before application filing
No refund after government application submission
Cancellation charges may apply for work completed
Certificate issued = Full payment due regardless of cancellation

📞 Dispute Resolution

Resolution Process:

Direct communication preferred for issue resolution
Escalation to senior management if required
Written complaints addressed within 48 hours
Mutual agreement sought for all disputes

Jurisdiction:

All disputes subject to local court jurisdiction
Indian laws applicable for all agreements
Arbitration preferred over litigation
Good faith efforts for amicable resolution

🔒 Confidentiality

Information Protection:

All client information kept strictly confidential
Documents used only for intended services
No sharing with unauthorized parties
Secure disposal of documents after service completion

Data Security:

Digital documents stored securely
Access limited to authorized personnel only
Regular backup and security updates
Compliance with data protection regulations

📋 Special Conditions

Government Fee Changes:

Client responsible for any increase in government fees
Changes communicated immediately upon notification
Service continues with revised fee structure
No service cancellation due to fee changes

Force Majeure:

Natural disasters, strikes, government policy changes
Service delays due to circumstances beyond control
Timeline extensions provided for such situations
No penalty for delays due to force majeure events

✅ Acceptance

Agreement Confirmation: By engaging our services, you confirm that you have:

Read and understood all terms and conditions
Agreed to provide complete and accurate documentation
Committed to timely payment upon certificate issuance
Accepted all responsibilities outlined above

📞 Contact Information

For any clarifications regarding these terms:

Rajvis Business Services
📱 Phone/WhatsApp: 8652111720
🌐 Website: https://rajvis-34355.store.shoopy.in/
📍 Service Area: All Maharashtra & All India

⚠️ Important Notice

These terms and conditions are binding and non-negotiable. Clients who cannot comply with these terms are advised not to engage our services. Acceptance of our services implies full agreement with these terms.